March 17, 2020 COVID Update
Updated: May 21, 2020
Dear Valued Customer and Staff,
MAY 21, 2020 UPDATE
Due to the current circumstances of COVID-19, and to ensure that we meet the current guidelines established by the Public Health Authority, you must contact our office to schedule an appointment to see us. For the safety of our clients, our staff, and our community, if any of the following applies to you, your appointment must be rescheduled.
- you have traveled outside of the country within the last 14 days, or been in close contact with someone who has
- you are exhibiting any of the following symptoms: Cough, fever, shortness of breath, runny nose, or sore throat.
March 17, 2020
RE: COVID-19 - Our Commitment
At Lozinsky Flett, we feel a deep-rooted responsibility for the health and safety of our team and clients, families and the communities we serve. We want you to know we are taking the situation very seriously. In response to COVID-19 we are actively working to ensure the health and safety of everyone we interact with. Here’s what we’re doing.
Supporting our team is our priority We insist that if you or someone in your household:
Has traveled outside the country within the past 2 weeks.
Are experiencing a fever, cough, difficulty breathing or have been in contact with individuals with these symptoms.
Have been to places of large gatherings of over 50 people
Please do not come into our office. If you have an appointment, please reschedule. As a courtesy, we would appreciate as much notice as possible in advance of your appointment that you will not be able to attend. We will make other arrangements as soon as possible to have your documents reviewed, signed and/or discussed.
There are links at the end of this document that can help keep you informed.
Focus on cleanliness in our office In our office we remain focused on cleanliness. Every client and staff member who enters the building must immediately wash their hands. As always, staff members will wash their hands regularly and between client appointments. In addition to our high hygiene standards, we have increased the frequency of many cleaning tasks with a focus on high-touch surfaces, including door handles, cell phones, counters, desks and, washrooms. We also have hand sanitizer available to anyone who visits our office. All magazines and self-help snacks are removed from use.
Changes to Client meetings We’ve added some communication options as alternatives to in-person client meetings. We can use telephone, email, Skype and Zoom. This allows us to do is continue to support our client’s needs and helping them to meet their deadlines through digital media.
We have cut back on the number of people in the building at one time. We are arranging fewer client appointments and have staggered our appointments further apart to minimize human contact.
We remain committed to our clients and employees that we serve. Today, that same commitment continues to guide all our actions.
We’re continuing to monitor developments closely and are following the guidance of public health authorities. As the situation changes, we’ll change with them and keep you informed.
We need to work together and be smart when in contact with others.
Please continue to get your information from reliable sources as there are a lot of bloggers and opinions about COVID-19. This pandemic is far from over, for now we need to find a way to safely manage the risks. For the most current, reliable information please visit. https://www.alberta.ca/coronavirus-info-for-albertans.aspx
Alberta Health Services has created the country’s first online COVID-19 self-assessment tool, which you can access through the following link: https://myhealth.alberta.ca/journey/covid-19/Pages/COVID-Self-Assessment.aspx
For information on safe hygiene practises we are providing the following Health Canada link for your convenience: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.htm
Thank you and please do not hesitate to reach out as needed.